Danielle Easy Billing Services

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Privacy Policy

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This privacy statement covers the website www.easybillingservices.com. We value and respect the privacy of physicians and website visitors and have taken steps to protect it.
This Privacy Policy covers the information we collect about you when you use our products or services or interact with us.
When you visit our website, our servers may collect personal information such as name, address, telephone number, e-mail, and other information. We will not allow such collected data to be sold, traded, or viewed by any third party unless, with your prior consent, we are required to provide you with a service you have requested or required by law to disclose the information. We may also obtain information because of authentication or identity checks.

Privacy of all the Health Records

All patient information provided to us is stored on secure servers and cannot be accessed by any third party. Only you and the staff you authorize from your practice can request access to the information you have given to us. No other medical practitioner, hospital, health fund, or research body can access that information unless authorized by law.

How do we use the information we collect?

How we use the information we collect depends in part on which services you use, how you use them, and any preferences you have communicated to us. 

  • We do not use patient information except strictly for the purposes for which the personal information has been provided.We will maintain the confidentiality of the information of our clients and will not disclose such information unless we have the individual’s instructions or are legally able to do so.
  • We use information about you to provide the Services to you, including to process transactions with you, authenticate you when you log in, provide customer support, and operate and maintain the Services.
  • We use your contact information to send transactional communications via email and within the Services
  • We use your contact information and information about how you use the Services to send promotional communications that may be of specific interest to you, including by email and by displaying ads on platforms like Facebook and Google.  These communications are aimed at driving engagement and maximizing what you get out of the Services, including information about new features, survey requests, newsletters, and events we think may be of interest to you. 
  • We use your information to resolve technical issues you encounter, to respond to your requests for assistance, to analyse crash information, and to repair and improve the Services.
  • We use information about you and your Service use to verify accounts and activity, to monitor suspicious or fraudulent activity, and to identify violations of Service policies.
  • Where required by law or where we believe it is necessary to protect our legal rights, interests, and the interests of others, we use information about you in connection with legal claims, compliance, regulatory, and audit functions.

How do we secure and store your Information?

We take appropriate steps to ensure that all personal information we hold is protected from loss, misuse, or unauthorised access, disclosure, or modification. We maintain physical security over our premises, and access to our computer systems is limited by user identifiers and passwords. All our team members are subject to strict obligations of confidentiality.

The measures we take to ensure compliance are comprehensively monitored. While we implement safeguards designed to protect your information, no security system is impenetrable, and due to the inherent nature of the Internet, we cannot guarantee that data, during transmission through the Internet or while stored on our systems or otherwise in our care, is safe from intrusion by others.

  1. Access to local computers is blocked, and all output devices/ports.
  2. We use only communication channels secured by industry-standard encryption protocols.
  3. Network perimeter security is implemented. This firewall ensures personnel cannot access any website that is not work related including all social media sites.
  4. We maintain international ISO standards for quality management and data security.

How do we share the information we collect?

We share information with third parties that help us operate, provide, improve, integrate, customise, support, and market our Services.

Generally, we will only disclose personal information for a purpose that is related to the service that we are providing. We may disclose personal information to organisations that provide us with services. Where possible, we contractually obligate our contractors to ensure that they comply with the privacy standards required by legislation in the jurisdiction in which the services are being provided.

Service Providers

We work with third-party service providers to deliver website and application development, hosting, maintenance, backup, storage, virtual infrastructure, payment processing, analysis, and other services for us. This may require them to access or use information about you. If a service provider needs to access your information to perform services on our behalf, they do so under our close instruction, following policies and procedures designed to protect your information.

Links to External Websites

We may provide links to other websites from time to time. These links are solely to provide you with convenience, ease, and information regarding the services. However, we do not endorse or take responsibility for the content of those websites, are not responsible for the availability of those websites, and will not be liable in any way for any loss or damage which you may suffer by using those websites. If you decide to access linked websites, you do so at your own risk.

Cookies & Analysis for Research Purposes

When interacting with our website, certain data is automatically collected from your device or web browser through the tracking features in Google Analytics. This data includes Device IDs, call state, network access, storage information, and battery information; and Cookies, IP addresses, referrer headers, data identifying your web browser and version, and web beacons and tags. We use data about how our visitors use our website to understand customer behaviour or preferences.

Changes to Privacy Policy

We reserve the right, in our discretion, to change this privacy policy at any time and from time to time. All changes will be posted to the Website and will apply to any personal information collected on or after the date posted. We will treat your continued use of the website following any such posting as your acceptance of the revised terms. All changes will remain in compliance with applicable federal and provincial privacy legislation. We encourage you to check this privacy policy regularly for changes.